Appointment Deposit Policy & Cancellation Policy

To secure your appointment, a 20% deposit is required at the time of booking. This deposit ensures your spot is reserved and allows us to dedicate the necessary time and resources for your service.

📌 Why is a Booking Deposit Required?

A deposit is required to confirm all appointments for the following reasons:
✔️ Secures Your Booking – Ensures your spot is reserved and prevents no-shows.
✔️ Prepares for Your Service – Allows us to allocate the necessary time, products, and resources for your vehicle.
✔️ Respects Our Time & Other Clients – Last-minute cancellations impact our schedule and other customers who may have wanted that appointment.

📌 Deposit Terms & Conditions:

✔️ Non-Refundable – All deposits are non-refundable once paid.
✔️ Rescheduling Policy – You may reschedule your appointment up to 24 hours prior to your booking without losing your deposit.
✔️ Late Rescheduling or No-Shows – If you request to reschedule within 24 hours of your appointment or fail to show up, a new deposit will be required to make another booking.
✔️ Extenuating Circumstances – We understand that emergencies happen. If you have a valid reason for rescheduling within 24 hours, please contact us as soon as possible, and we may allow a one-time transfer of your deposit.

💰 Payment Methods Accepted:

✔️ Cash
✔️ Bank Transfer
✔️ OSKO / PayID

📄 Invoice Provided

An invoice will be issued upon booking for your records.

🔒 Fully Insured & ABN Registered

Infinity Detailing Studio is fully insured and ABN registered, ensuring peace of mind and professionalism with every service.

By booking an appointment with Infinity Detailing Studio, you agree to these terms. We appreciate your understanding and look forward to providing your vehicle with top-tier detailing service!

📅 Need to reschedule? Contact us as soon as possible to avoid losing your deposit.